On Thursday during the Jumia Travel Awards, Forest Cottages, a local luxurious hotel won the Traveller’s Choice Award beating off competition from international hotels, resorts, lodges and guest houses operating in Uganda. Louis Badea, the country manager of Jumia Travel said Forest Cottages received the highes number of positive reviews and offers quality services to customers.
Jumia Travel is a continent company that offers an online platform for hotels and travellers to connect and do business. Jumia Travel allows travellers to get the best prices for more than 25,000 hotels in Africa and more than 200,000 hotels around the world.
Jumia Travel’s ambition is to bring every bit of available accommodation online, and to create the easiest and cheapest way for customers to book it. It has offices are located in Lagos (Nigeria), Accra (Ghana), Dakar (Senegal), Abidjan (Ivory Coast), Algiers (Algeria), Douala (Cameroon), Kampala (Uganda), Dar Es Salaam (Tanzania), Nairobi (Kenya), Addis Ababa (Ethiopia), Porto (Portugal) and Paris (France)
Luxurious Forest Cottages
Forest Cottages located at Plot No. 17/18, Old Kira Road, in Naguru, Kampala, Uganda are luxury cottages hotel surrounded by indigenous trees, bushes, shrubs and flowers. All rooms and cottages are fitted with an in room-safe, an en suite bathroom with shower, a television with satellite channels and locally made furniture. Each room and cottage also has a private balcony that overlooks the forest and gardens.
Forest Cottages offers a complimentary English or continental breakfast. The on-site restaurant also serves menu options which guests can enjoy al fresco. Self-catering facilities are also available. Guests at Forest Cottages have unrestricted access to the swimming pool, gym, steam, sauna at their sister hotels. The grounds also provide a small sanctuary for bird watching and a pool billiard.
Laundry and airport transfer services are available on request and at a surcharge. Forest cottages also has 4 conference rooms. Forest Cottages is within 7 minutes walk to Kabira Golf Club and 46 km drive to Entebbe International Airport.
Positive Online Reviews
After spending beautiful moments at Forest Cottages, hundreds of travellers wrote positively about the ‘overall standard of the hotel and the exceptional service from the staff’, nice accommodation, water and wifi, restaurant and bars calm environment but in the city, high quality to price ratio and its natural feel.
Using these online tools, managers interacted with their customers to get feedback. One reviewer described it as ‘a great place with natural look all over’ while another described it as an ‘amazing experience’.
One reviewer on TripAdviser going by a pseudonym Giv0088 on 10 September 2016 wrote: “I visited Kampala in my last vacation with my friends. It was really a great experience indeed. The location as well as the establishment is very nice here. The staff is friendly and much supportive. The food over here is delicious enough. I would really recommend the tourists who are willing to visit Kampala should experience staying here. Stayed October 2015, travelled with friends
Real Forest In Kampala City
Dhaval Machhar, General Manager, Forest Cottages explained that Forest Cottages is totally unique hotel and truly a forest in the heart of the city. “You can’t see a forest cottage in Kampala apart from us. Once you are you are at Forest Cottage, you can’t feel that you are in Kampala,” Machhar narrated.
“We have superb accommodation, conferencing facilities, bars, restaurants and a swimming pool. Forest Cottages is like a safari lodge. We receive all travellers, from corporate organizations, workers of non-government organizations and tourists,”
Power of online marketing
Machhar revealed that they started doing online marketing in 2014. “If you don’t know online marketing then you are nowhere. Social medial is playing an important role in creating awareness about our service and we have set up a social media team.